Outdoor Warmth & Comfort
Contemporary Fireplace Inserts
Traditional Fireplace Services
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Fireside Heating Ltd. provides home heating products and installation in Duncan and surrounding area.

Serving: Mill Bay, Cobble Hill, Shawnigan Lake, Chemainus, Cowichan Bay, Ladysmith, Lake Cowichan, Youbou and Maple Bay.

Our goal is to be Cowichan Valley’s number one fireplace contractor through a commitment to up-to-date product knowledge, superior safety measures, exceptional customer service, and incomparable workmanship.

In-home Estimates

Whether you are completing a home renovation or building a new home finding the correct heating product is important. The staff at Fireside Heating Solutions will help you to decide which fireplace is correct for you, offer advice on construction and installation decisions and provide a fair estimate for installation. Our installers are extremely knowledgeable about a variety of fireplace products, current on safety measures and building codes and will provide honest feedback about the best way to heat your home. We look forward to hearing from you to set up your free home estimate!


Fireside Heating Solutions’ installation team is licensed, bonded, and insured. Similarly, all employees of Fireside Heating Solutions are experienced, licensed and WETT certified. We pride ourselves on first class workmanship, and will ensure that your fireplace is installed correctly to the manufacturer’s specifications and to British Columbia Building Code.

We Install:

  • Wood Stoves & Inserts
  • Zero Clearance Fireplaces
  • Chimney Systems
  • Refurbished or Used Wood Stoves
  • Natural Gas or Propane Fireplaces & Inserts
  • Outdoor Fireplaces and Fire Pits
  • Patio Heaters and BBQ Outlets
  • Gas Cook Tops & Ovens

Annual Service

Yearly and routine maintenance to your fireplace will improve its function, extend its life, and prevent costly repairs in the event of a breakdown. Fireside Heating Solutions’ qualified technicians will ensure that your fireplace is running correctly and efficiently helping to prevent problematic situations that can arise during the cold winter season.

Service Checklist

  • Overall inspection of unit
  • Inspect and adjust glass and seal
  • Inspect firebox for signs of corrosion, cracking and integrity
  • Inspect the main burner operation and adjust fuel/air mixture if necessary
  • Inspect vent and termination
  • Clean pilot assembly
  • Clean main burner assembly
  • Clean firebox and glass
  • Vacuum unit
  • Refer to the manufacturer’s manual to check log positioning
  • Verify correct operation of all optional equipment; fans, thermostats, remote control, etc.
  • Leak test all gas fittings
  • Reconstruct ember bed
  • Check safety shut-off mechanism
  • Check integrity of firebox and vent termination
  • Check flame and burn characteristics
  • Check flame control, thermostat, and switch circuit
  • Touch up paint if required
  • Change Batteries if applicable
  • Operational test once service complete

Signs of service being required immediately:

  • Pilot light outages and/or yellow or wavering burner flame
  • Continuous or intermittent odor
  • Booming noises upon start-up
  • Dying house plants
  • Condensation on the inside of the windows


Please Note: Natural gas or propane will emit a strong rotten egg odor as it escapes. If you smell gas, open doors and windows, get everyone outside and away from the building, shut off the main gas supply valve found at the tank or meter and contact your gas supplier immediately.

Phone calls to the gas supplier should be made from a neighbour’s home. Do not turn on any lights or appliances, which may cause a spark that could ignite the gas.

Troubleshooting & Maintenance

Occasionally a moment can arise when your fireplace stops working correctly. Fireside Heating Solutions’ technicians are available to provide troubleshooting support and to help repair your fireplace promptly and proficiently. It is important to your safety that your fireplace is operating correctly at all times.

Gas Range & Barbeque Box Installation

Our installation services extend beyond fireplaces, and our technicians are experienced in completing gas work for barbeque boxes and gas appliances.